ChurnZero Inc., a customer retention software firm, is following up already rapid growth with plans to open its second international subsidiary.
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ChurnZero is a customer success platform designed for growing SaaS and subscription businesses to help understand customer product usage, assess health and renewal likelihood, and automate personalized customer experiences.
Uniquely integrates with CRM systems and directly into applications to provide instant ROI through automated customer success workflows and real-time customer health insights
Support Assistant
Content: Text
Pricing: Subscription
Security & Compliance
SOC 2 No evidence found
GDPR No evidence found
HIPAA No evidence found
No Training Commitment No evidence found
Traction Signals
LinkedIn Followers 38.5K
Total Funding $35M
Latest Round Series B
Team Size ~180
Company Info
Target Audience
Growing SaaS and subscription businesses with customer success teams
Headquarters USA
Founded 2015
Use Cases
- • customer churn prediction
- • customer health scoring
- • automated customer success workflows
- • customer retention management
Recent News
Growjo 2022-04-20
ChurnZero announces CSM Appreciation Week for the Customer Success industry to recognize customer success managers.
ChurnZero 2022-04-13
Known Customers
DDI | Development Dimensions International Verified
Classification Rationale
AI agents analyze customer interactions for sentiment, tone, and topics, providing insights and recommendations to customer success teams.