TI
Tidio is an AI customer service software suite comprising a help desk, live chat, chatbot (Flows), and an AI agent (Lyro) that helps businesses streamline client communication and automatically resolve up to 67% of their support load.
Making customer experience frictionless through AI-powered customer service automation
Content: Text
Pricing: Freemium
Security & Compliance
SOC 2 ✓ Verified
GDPR ✓ Compliant
HIPAA No evidence found
No Training Commitment No evidence found
Other Certifications:
CCPACPRAGDPREUUSDPFSOC2Type2
Traction Signals
LinkedIn Followers Unknown
Total Funding $25M
Latest Round Series B
Team Size ~193
Company Info
Target Audience
Small and medium-sized businesses looking to improve customer service and sales
Headquarters USA
Founded 2013
Use Cases
- • live chat customer support
- • chatbot automation
- • help desk ticket management
- • AI-powered customer service
- • real-time customer communication
Classification Rationale
AI chatbot