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EPAM Systems AI Adoption Tracker

Last updated: April 30, 2026

4.6 Excellent

Overview

EPAM Systems has undergone a significant AI-native transformation under new CEO Balazs Fejes, who took over in September 2025[1]. The company has established itself as a leader in enterprise AI transformation through its comprehensive AI/Run™ suite, which includes AI/Run™.Transform, AI/Run™ methodology, and the DIAL platform[2]. EPAM's approach focuses on helping clients move beyond AI pilots to enterprise-wide AI adoption, with the company reporting that 16.5% of its job postings now mention AI skills[3]. The company has formed strategic partnerships with major cloud providers including Google Cloud[4], AWS[5], and Oracle[6] to deliver AI-powered solutions across various industries.

AI Maturity Index

4.6 /5 Transformer

Evidence high

  • AI/Run.Transform deployed across enterprise clients with comprehensive methodology [corporate]
  • 16.5% AI mention rate across all job postings with strong non-tech adoption [jobs]

Missing Evidence

  • All evidence present

Evidence high

  • CEO Fejes positions AI as central to business strategy and transformation [news]
  • Non-tech AI mention rate of 15.9% indicates org-wide AI fluency [jobs]

Missing Evidence

  • All evidence present

Evidence high

  • 100K+ calls handled weekly by AI agents for 1&1 telecommunications [corporate]
  • 19.4% revenue growth in Q3 2025 driven by AI services demand [sec]

Missing Evidence

  • All evidence present

Radar Comparison

Company Sector Avg

Peer Comparison: EPAM Systems vs technology

Based on 71 companies in sector

Dimension EPAM Systems Sector Avg Diff
Adoption 5.0 4.0 +1.0
Proficiency 5.0 4.0 +1.0
Impact 4.0 4.1 -0.1
Overall 4.6 4.1 +0.5

AI Hiring Signals

EPAM Systems Job Postings Analysis

16.5%
AI Mention Rate
109
Jobs Sampled
18
AI-Related Jobs
High Confidence
Data Quality

Tech vs Non-Tech AI Requirements

Tech Roles (Engineering/Data) 18.5%
Non-Tech Roles 15.9%

Top Departments by AI Mention Rate

Data/Analytics
33.3%
Customer Service
27.3%
HR
25.0%
Product
25.0%
Operations
20.0%

Analysis

AI skills are increasingly expected across the organization, with 16.5% of all job postings mentioning AI. Notably, non-tech roles show strong AI requirements at 15.9%, nearly matching tech roles at 18.5%, indicating comprehensive AI integration across all business functions.

View Sample Job Postings (8 sources)

Key Metrics

16.5% of all job postings mention AI
AI Job Posting Rate
Source: https://www.epam.com/about/newsroom/press-releases/2024/epam-reports-results-for-fourth-quarter-and-year-end-2023
100K+ calls handled weekly by AI agents for 1&1
Customer Service Calls
Source: https://www.epam.com/services/client-work/an-agentic-ai-customer-service-breakthrough
10% velocity increase and 50 minutes saved per day for EBSCO
Developer Productivity
Source: https://www.epam.com/insights/ai/blogs/introducing-ai-run-to-improve-enterprise-ai-adoption
5
AI Initiatives
Source: Larridin Analysis

AI Initiatives

1

Cursor Partnership

January 2026

Active

Strategic partnership to accelerate AI-native engineering for enterprises

Combines Cursor's AI-native IDE with EPAM's 50,000+ engineers to scale AI coding workflows across enterprise development teams

2

AI/Run™.Transform Playbook

October 2025

Active

Enterprise-wide AI-native transformation methodology combining AI Business Innovation and AI Engineering Transformation

Integrates AI/Run™.Blueprints, AI/Run™.Talent, and AI/Run™.Tools into a unified approach powered by proprietary AI enablement blueprints and agentic capabilities

3

1&1 Agentic AI Customer Service

2025

Active

Deployed 20+ AI agents handling 100K+ customer calls weekly

Voice-enabled AI agents deployed in under 6 months using EPAM's AI/Run™.Transform blueprint and Microsoft Azure AI services

Customer Experience
4

EPAM AI/Run™ Methodology

2024

Active

Product development methodology powered by AI that supports multidisciplinary teams

Claims 30% faster time-to-market, 80%+ accuracy across use cases, 20% improvement in product quality, and 10% reduction in cost of new features

Frequently Asked Questions

AI/Run™ is EPAM's product development methodology powered by AI that supports multidisciplinary teams. It claims to deliver 30% faster time-to-market, 80%+ accuracy, and 20% improvement in product quality through AI-native processes.

EPAM uses its AI/Run™.Transform approach which integrates AI/Run™.Blueprints, AI/Run™.Talent, and AI/Run™.Tools to move enterprises from experimental AI use to enterprise-wide AI adoption with governance, training, and measurement frameworks.

DIAL is EPAM's open source, AI-powered orchestration platform that provides secure, vendor-agnostic access to LLMs with comprehensive governance. It supports agentic workflows and enables enterprises to build custom AI agents safely.

Balazs Fejes became CEO in September 2025, focusing on repositioning EPAM as an AI-native organization. He believes AI will be bigger than the cloud revolution and is transforming EPAM's services to help clients become AI-native enterprises.

16.5% of EPAM's job postings mention AI skills, with particularly strong adoption in Data/Analytics (33.3%), Customer Service (27.3%), and HR (25%) roles, indicating broad organizational AI integration.

Related Companies

About AI Tracker

AI Tracker is a research project by Larridin, the AI execution intelligence platform.

Methodology: We analyze earnings calls, press releases, partnership announcements, and product documentation. All assessments are based solely on publicly available information—no private customer data is used.

Maturity Scoring: Each dimension is rated on a 4-tier scale (Nascent → Emerging → Scaling → Leading) based on evidence from public sources. Industry averages are computed as the median across all tracked companies in the sector.

Update cadence: Every 2-3 weeks
Last updated: April 30, 2026